Start date: 20/11/2025
Duration: 1 Hour 1-2PM
Location: Online
Certificate: CPD Certificate
Cost: FREE
Programme overview
One of the most stressful times in business can be when we need to have a difficult conversation – whether that’s with a team member, a colleague or a customer. In too many cases, conversations can be mishandled, or avoided altogether, in both cases making a situation worse and potentially damaging relationships.
In this short (30 minute – 30 mins allowed for Q&A) webinar, we will look at ways that we can confidently, positively and effectively manage difficult situations and conversations, both in the workplace and beyond.
For full details contact Laura at 087 368 8491 or cpskillnet@cif.ie