Workplace Communication Skills

Clear and effective workplace communication skills is a vital component of maintaining safety, productivity, and teamwork on any construction workplace site. This training course is designed to help participants develop the skills and confidence needed to engage effectively with site staff and ensure their messages are understood and acted upon. Strong communication leads to better cooperation, fewer misunderstandings, and more successful outcomes for everyone involved.

Throughout the course, participants will explore the key elements of the communication process, learning how to adapt their approach to suit different situations and individuals. Whether you’re delivering instructions, giving feedback, or resolving issues, being able to communicate clearly and assertively is essential.

By the end of the course, participants will have developed practical tools and techniques to help them:

• Engage site staff more successfully and get the desired results from conversations

• Build the confidence needed to communicate with clarity and purpose

• Read and interpret body language to gain better understanding of others

• Be assertive, influence positively, and respond effectively under pressure

• Adapt communication style during conflict situations to de-escalate tension and maintain respect

• Motivate individuals through supportive and encouraging interactions

• Apply a powerful coaching model to guide performance and development discussions

• Encourage greater accountability by helping others take ownership of their actions

The course also includes a practical component where participants will develop a tailored action plan to immediately apply their new communication skills in the workplace.

This training is ideal for supervisors, team leaders, or anyone working on site who wants to improve communication, resolve challenges effectively, and build stronger, more productive working relationships.

Learn more about your trainer: Fay Harrison

Book and pay for parts 1 and 2 and pay €230 for Skillnet Members and €295 for non members. For more information or to book contact Laura at 087 0672656 or cpskillnet@cif.ie